Professional services hour packages

It is possible to hire packages of pre-paid hours to customize Athento, do consultancy, or other professional services. 

Hour packages can be used with the following guidelines in mind:

• The availability of the hours will always be subject to the planning of Athento's technical team. Athento's technical team, and must be requested at least 15 working days in advance.
• The hired hours shall not be valid for more than 1 year from the date of hire. 
• The hours may NOT be used for urgent support or any other urgent request.
• If you hire hours instead of a project, please note that the duration of all activities related to management activities related to project management, training, meetings and, in general,  any activity involving the participation of a member of Athento's team, will be deducted from the package of hours.