Soporte L1
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Activity overview
Latest activity by Soporte L1-
Soporte L1 created an article,
Why am I seeing a message that says that preview is disabled for my document?
Some file formats cannot be previewed from Athento. Others require the activation of options or integrations to be able to preview them. You can download the documents you cannot preview and view ...
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Soporte L1 created an article,
Is it possible to anonymize the contents of a field with sensitive information?
Yes, Athento offers anonymization mechanisms so that sensitive information cannot be consulted by support personnel. If you have fields that contain sensitive information, you must mark them as suc...
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Soporte L1 created an article,
Does Athento allow security audits?
Yes, Athento allows customers to perform security audits. In order for these audits to be carried out efficiently, the audits are performed according to the rules described below: They must be not...
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Soporte L1 created an article,
How to create a multiple option select column for a table field?
Athento provides different types of columns for table-type fields. To create a column with a dropdown that allows you to select several options, in the specific configuration of the field create th...
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Soporte L1 created an article,
How to disable the upload panel displayed at the bottom of the search page?
It is possible to hide the Load files panel that appears at the bottom of the search page. To do so, go to the advanced administration of the Team. At the end of the page, you will find the dropd...
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Soporte L1 created an article,
How to permanently delete a document on Athento via API?
To delete a document in a safe and permanent way from Athento, send a POST request to the URL: http://<urlServidor>/athento/site/automation/Athento.DocumentDelete/ with a body similar to the follow...
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Soporte L1 created an article,
How to automatically link documents?
Athento has an automation task that allows you to link documents automatically when documents share fields with the same value. To use this automation task, you must first go to the configuration o...
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Soporte L1 created an article,
Where can I see the errors that happen when importing setups from another Athento deployment?
Athento has a tab for Import logs, which shows detailed information about what is happening when a new space is imported. The import log files are written to the following path: /var/log/athentose/...
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Soporte L1 created an article,
How to group fields in categories?
In Athento it is possible to group fields by categories. Categories allow you to expand and collapse the fields included in them. Categories also allow you to adjust the position of the fields. Cr...
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Soporte L1 created an article,
How to create a dropdown select for selecting multiple options from a list
Athento has drop-down type fields that allow you to choose several options from a list. These fields are named Multichoice fields. Within these fields there are subtypes: User: fields that allow ...