Soporte L1
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Activity overview
Latest activity by Soporte L1-
Soporte L1 created an article,
How to append a new PDF to an existing one?
Athento allows you to append one or several PDFs to another file that already exists in the platform. As you can see in the following screenshot, we have a document in Athento with its main file th...
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Soporte L1 created an article,
How to filter in the advanced search by fields with or without values?
Athento allows you to filter documents that contain certain empty fields or, in the opposite case, to filter documents when the fields are not empty. You can do this type of filtering from the adva...
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Soporte L1 created an article,
How to activate the mosaic layout in the advanced search?
The advanced search allows you to view the documents as a thumbnail mosaic. To activate this view, click on the icon above the document list. The documents will then appear in the mosaic view an...
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Soporte L1 created an article,
How to convert a folder into a folder form?
To convert a folder into a folder form, you have to access the navigation and locate the folder you want to transform. At the end of the row, you will find a button in the shape of three ellipses. ...
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Soporte L1 created an article,
How to get the API name of a field?
To get the API name of a field, you have two options: From a document that uses the field From the 3-dot menu next to the field name, you can access the "Copy type name" option. From the for...
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Soporte L1 created an article,
Why can't I use the clipboard properly?
If you are having problems using the clipboard, we recommend checking out this article. I can't see the clipboard To see the clipboard you must be inside the navigation of a specific space. How to ...
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Soporte L1 created an article,
How to add documents to the clipboard?
You can add one or several documents to the clipboard from the navigation. Go to the location in the navigation of the document you want to add. Then click on one or more documents. Now drop do...
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Soporte L1 created an article,
How to access the clipboard?
Athento has a clipboard to which you can add documents to perform tasks such as moving them to a new location within the navigation. To access the clipboard, you must be in the navigation within a ...
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Soporte L1 created an article,
Product news
You can check out the latest news about the product from the notification bell button at the top right of the screen. From this button, you will access the following links. What's new (Rele...
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Soporte L1 created an article,
What kind of SSL certificates the Athento service use?
For HTTPS access, Athento uses certificates with the following characteristics: Signature algorithm: sha256RSA Signature hashing algorithm: sha256 Public key: RSA (2048 Bits)