Soporte L1
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Activity overview
Latest activity by Soporte L1-
Soporte L1 created an article,
Graph of the evolution of backups of an instance
Athento allows you to see a graph with the evolution of the backed up documents of an instance. In addition, we can also see the estimated time to have all the documents of the instance with backup...
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Soporte L1 created an article,
Automatic document classification
Athento offers various classification methods that should be applied according to the nature of the documents. Classifiers in Athento are typically available as operations or automation tasks that ...
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Soporte L1 created an article,
UntitledOperation to generate incremental or custom codes for documents
Athento allows you to generate custom incrementals by means of an operation. To do this, the "op_custom_increment" operation must be installed in the space. A series of parameters of the operation ...
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Soporte L1 created an article,
Command to generate a queries duration report using queries_duration_report
In Athento, this command allows you to generate a detailed report of the duration of queries that are running on the database, using the pgactivity tool. It is an effective way to identify which qu...
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Soporte L1 created an article,
Configure Lastpass to request instance statistics
To configure the authentication of an administrator user and request instance statistics in Athento through LastPass, follow these steps: Create a LastPassConnection: You must have previously cre...
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Soporte L1 created an article,
Field that allows an external request to load the available values
Athento allows you to configure a field that performs an external request to obtain and display the available values that you will be able to select. To do this, you must first create a field of ty...
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Soporte L1 created an article,
How to adjust the columns of a tray or queue to the width of the table?
To fit the columns of a tray or queue to the width of the table, from the Advanced Administration of the queue you must check the attribute “New panel columns fit table”. This functionality also re...
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Soporte L1 created an article,
Integration Monitor
Athento allows you to monitor integrations with third-party web services. This way we will be able to know which integrations are working and which are producing errors. The integration services ...
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Soporte L1 created an article,
What you need to know about the migration from Zendesk to Freshdesk?
Athento manages customer support tickets through the Zendesk platform; however, a migration to the Freshdesk application for ticket management will take place. Why is Athento migrating to Freshde...
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Soporte L1 created an article,
How to concatenate the PDF of a related document to the main PDF of a document?
Athento has an operation to concatenate the PDF of a related document to the PDF of the current document. The operation is called: op_append_pdf_to_binary To begin, you must install it within the r...