Remember that the saas model is much more economically beneficial for your company and your team.
If by internal policy you can not access to the hiring of our software in the cloud, we offer you the on premise mode, or what is the same, we install Athento in your infrastructure.
Annual Subscriptions
Athento's On Premise licenses are annual subscriptions, whose price includes the provision of support services for one year.
It is important to keep in mind that not renewing the support service means that the customer would no longer enjoy:
- Incident resolution service
- Software updates
- New functionalities
In the On Premise modality, the key factor that determines the prices of the service has to do with the support needs that the client will require. These support needs, in turn, will be determined by the volume of users and documents that the software will host.
The following table includes the support programs according to the project volumes.
|
Volumes |
Number of Users |
Page Processing |
Recommended Architecture |
Support Plan Required |
Extra User Price
|
|---|---|---|---|---|---|
|
Up to 1 million documents |
Up to 100 |
Up to 600.000 |
1 nodos |
Standard |
159,99€ / $207,99 |
|
Up to 5 million documents |
Up to 300 |
Up to 1.500.000 |
2 nodos |
Pro |
139,99€ / $181,99 |
|
Up to 10 million documents |
Up to 500 |
Up to 2.400.000 |
3 nodos |
Company |
64,99€ / $84,49 |
|
More than 10 million documents |
Up to 1000 |
More than 2,400,000 |
4 nodos |
Enterprise |
29,99€ / $38,99 |
On the other hand, if the customer works in demanding environments that require support coverage to match, it will be important to consider the SLAs of each plan. The following are the two fundamental coverages for each support plan available.
|
Support Plan |
Time of Service |
Maximum Response Time for blocker incidents |
|---|---|---|
|
Standard |
10-14 hours from Monday to Friday (CET) |
6 hours |
|
Pro |
10-17 hours Monday-Friday (CET) |
5 hours |
|
Company |
9-20 hours Monday to Friday (CET) |
4 hours |
|
Enterprise |
8-20 hours Monday to Friday (CET) |
3 hours |
|
24/7 |
24 hours 7 days a week |
2 hours |
Annual subscription prices
The following are the prices of Athento's support plans (Taxes not included).
|
Support Plan
|
Price $US
|
Price € Euros
|
|---|---|---|
| Standard | $20.799 | 19.999€ |
| Pro | $33,799 | 25.999€ |
| Company | $52,000 | 39.999€ |
| Enterprise | $97,500 | 75.000€ |
| 24/7 | $155.999 | 119.999€ |
Multi-year subscriptions
For each extra year contracted (in the same contract), the customer will receive a 10% discount.
For example:
If the customer contracts the Standard subscription for 3 years, the cost would be:
|
Subscription Year
|
Price € Euros
|
|---|---|
| Year 1 | 15.999€ |
| Year 2 | 15.999€ - 10% = 14.399€ |
| Year 3 | 15.999€ - 10% = 14.399€ |
| Total Contract | 44.797€ |
| Savings | 3.200€ |
Perpetual Licenses
Perpetual licenses are the prices paid by companies or organizations that do not want to have an annual subscription model.
The prices of these licenses are described below:
|
Support Plan
|
Price $ US
|
Price € Euros
|
Support price from 2nd year US/EUR
|
|---|---|---|---|
| Standard | $62.399 | 47.999€ | $12,479 / 9.599€ |
| Pro | $101.399 | 77.999€ | $20,279 / 15.599€ |
| Company | $156.000 | 120.000€ | $31,200 / 24.000€ |
| Enterprise | $292.500 | 225.000€ | $58,500 / 45.000€ |
| 24/7 | $467.999 | 359.999€ | $93,599 / 71.999€ |
These prices include the support price for the year of purchase of the license. After the 2nd year, if you wish to contract support, you can do so for the prices indicated above.
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