Conditions of the service
- How do extra support packages work?
- Can several people use the same user account on Athento?
- What does the limit of users I have in my plan mean, are they concurrent users?
- What does the support service availability limit mean?
- My support plan has a ticket limit of 40, does that mean I can only report 40 incidents per year?
- What happens if I exceed the number of support tickets included in my plan?
- Can Athento perform operations in third party applications, is there a cost involved?
- Does Athento charge me anything when I make a call from Athento to other systems?
- What are the API calls included in my plan?
- What happens if I exceed the API call consumption included in my plan?