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  1. Athento
  2. Sales Information
  3. Conditions of the service

Conditions of the service

  • How do extra support packages work?
  • Can several people use the same user account on Athento?
  • What does the limit of users I have in my plan mean, are they concurrent users?
  • What does the support service availability limit mean?
  • My support plan has a ticket limit of 40, does that mean I can only report 40 incidents per year?
  • What happens if I exceed the number of support tickets included in my plan?
  • Can Athento perform operations in third party applications, is there a cost involved?
  • Does Athento charge me anything when I make a call from Athento to other systems?
  • What are the API calls included in my plan?
  • What happens if I exceed the API call consumption included in my plan?
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