Antonio Diaz
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Activity overview
Latest activity by Antonio Diaz-
Antonio Diaz created an article,
How to install the Athento's add-in for Outlook (Beta)
IMPORTANT:For this beta version of the add-in, you need to request the add-in URLto our support team. Installing the add-in Go to Outlook on the web and create a new message. Choose ... from the ...
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Antonio Diaz created an article,
How to filter documents by numeric field values in the search?
To search or filter documents by numeric values, go to the search. Choose the advanced search option. Then add a new filter by clicking on the "Add rule" button. This button only appears when yo...
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Antonio Diaz created an article,
Marketplace of lifecycles
Within a team, it is possible to use the same lifecycle in several different forms. To be able to reuse a lifecycle, it must be added to the lifecycle marketplace by clicking on the marketplace ico...
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Antonio Diaz created an article,
How does the control of allowed extensions work?
In this section, we are going to describe the procedure that is performed on the documents before they are finally uploaded to Athento. This procedure is fulfilled as long as the created document h...
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Antonio Diaz created an article,
How can I get the technical details of an incident?
The main objective of the support team is to offer a solution as soon as possible to the incident that occurs and, of course, to prevent its recurrence. However, depending on the problem, it may no...
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Antonio Diaz created an article,
Updating queues individually from a pre-production environment
You can update a queue with changes made in pre-production by using the Update from pre-production option in the queue options. The queue must have been initially imported with the space import fu...
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Antonio Diaz created an article,
How to copy users to CC or BCC when sending notifications?
In Athento it is possible to configure the sending of emails in copy or blind copy when a notification is triggered. From the notification template, in the advanced administration, you can use the ...
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Antonio Diaz created an article,
Integration with a pre-production SERVER/HOSTING of Athento
This article describes how to configure the app to integrate Athento with a pre-production environment that is in a different physical infrastructure than the production environment so that you can...
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Antonio Diaz created an article,
How to update a form from a pre-production server
This article describes how to update a form with all its settings from a pre-production environment located in a different infrastructure. First, you must have created a connection to the pre-produ...
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Antonio Diaz created an article,
How to enable sequential reviewing for your queues
To make it easier to review documents in a queue, Athento allows you to move between documents without having to go back to the queue or open different browser tabs. To enable sequential review of ...