What levels of support does Athento provide? Soporte L1 June 07, 2021 07:46 Updated For all support plans, Athento offers support levels 2 and 3. Level 1 support is available to users in self-service mode. Users can consult: Our product documentation Our courses Related articles Does Athento provide first level support? What is second level support? How to report a support case? Number of tickets included in my support plan What is my SLA? Comments 0 comments Please sign in to leave a comment.