José María Jimenez
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Activity overview
Latest activity by José María Jimenez-
José María Jimenez created an article,
Does Athento perform incident reporting?
Athento produces incident reports including analysis and diagnosis, as well as applied solutions. These reports are shared with the affected customer. The reports can take at least 72 working hours...
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José María Jimenez created an article,
Setting the format of a Date type field
You can select the format for a field of type Date. From the field configuration, choose the appropriate format. See image below: In addition, a minimum and maximum date range can be set (the date...
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José María Jimenez created an article,
Activate elasticsearch in a tray
IMPORTANT: Elasticsearch must be configured in the instance. If elasticsearch is configured, you can make the tray use elasticsearch with a check in the advanced tray configuration:
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José María Jimenez created an article,
Does Athento have integration with Keycloak for user authentication?
Yes, Athento has integration with Keycloak with several use cases working. Enter the environment and go to advanced options: On this page, search for "Keycloak": Create Server We define a ser...
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José María Jimenez created an article,
My field of type "Choice" whose values depend on another field, sometimes when reloading the document it does not show the correct options.
If we have a Choice type field, whose list of values depends on the values that another field can take, the option must be unchecked: "Use choices cache"
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José María Jimenez created an article,
What things to take into account when configuring the csv export of a report?
For an optimal configuration of the reports, when indicating the need to configure a report for a document type, it is necessary to indicate: name of the document type to which it applies (link to...
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José María Jimenez created an article,
Why is my notification not being sent?
By default, a notification is only sent once to the same recipient. The system detects the notification by analyzing the body of the email to be sent, so if it detects that it has already been sent...
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José María Jimenez created an article,
Remove on-screen aids for a Team
Athento has context-sensitive help and a panel/survey on first access to facilitate the user's start in the application. Hints: Start panel: These can be disabled in the advanced team settings:
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José María Jimenez created an article,
Advanced: Create a ProcessOperation from the shell and enable it in a series
Assuming we have the code in: /var/www/athentose/athentose/custom/operations/helloworld.py From our code: op = ProcessOperation()op.custom_method = 'custom.operations.helloworld'op.method = 'op_cus...
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José María Jimenez created an article,
Notify user reviewers when a document is updated
When a document for which a request for review or approval has been submitted is modified and a new version of the document is created, Athento can notify the reviewing users so that they are aware...