Soporte Athento

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Activity overview

Latest activity by Soporte Athento
  • Soporte Athento created an article,

    How do I configure LDAP access?

    From the Team administration, click on Integrations, there you will find the section to configure the authentication against the active directory. The data you need to configure are: Host: This is...

  • Soporte Athento created an article,

    CMIS Support on Athento SE

    Athento SE supports CMIS. CMIS is a standard that allows ECM platforms to communicate.It is possible to set up the CMIS connection from the user interface, no programming needed.  For an instance, ...

  • Soporte Athento created an article,

    Unique document identifiers

    In Athento, documents have unique internal identifiers that uniquely identify the document. This identifier can be found in the document's URL.  It is also possible to define auto-incremental numbe...

  • Soporte Athento created an article,

    Standards and regulations supported by Athento

    Dulin Core CMIS Moreq2 ISO 15489:2001

  • Soporte Athento created an article,

    Email capture

    Athento allows you to capture emails. It is possible to set up an email account to be read by Athento. Athento captures the mail itself as well as its attachments.  

  • Soporte Athento created an article,

    Create a document queue

    To create a document queue, first go to the menu Queues    Once in this view, click on the "More" icon at the top right: A window will open, prompting us: Name Escribe un nombre para la cola ...

  • Soporte Athento created an article,

    Publish documents for external users

    Athento SE allows the creation of public queues. A public queue generates a URL from which users can view and download documentation. Any user who owns that URL can access and view the documents it...

  • Soporte Athento created an article,

    How often is Athento updated?

    We updated Athento to include in the product: Safety improvements Product bug fixes New functionalities Product updates are a frequent process that is part of Athento's Maintenance and Continuous...

  • Soporte Athento created an article,

    How to change users information

    To edit users profiles, there are two options  General User Management 1. Click menu "Users" 2. Over the information of each user, click the name, surname or email to modify. 3. Write the new value...

  • Soporte Athento created an article,

    Panels on the dashboard

    By default, the following panels are shown on the dashboard: Documents uploaded today: Documents that have been loaded from any source to the platform today.  Documents validated today: Documents ...