Soporte SL
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Activity overview
Latest activity by Soporte SL-
Soporte SL created an article,
How to configure a Knowledge Base from documents?
Athento allows the creation of knowledge bases, an advanced functionality that acts as a special type of database oriented to knowledge management. These bases are used to feed intelligent wizards ...
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Soporte SL created an article,
Permissions per document in the spaces
Athento allows you to manage permissions individually for each document and folder. It is possible to set a permission for a group and apply it to a series, so that the group has the specified perm...
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Soporte SL created an article,
Execution monitoring
Athento allows to monitor the executions of the instance according to its type. To monitor these executions you must execute the increment_executions method passing as parameter the type of the exe...
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Soporte SL created an article,
How to automate the calculation of a date from a reference date (Version 2)
Athento allows to automate the calculation of a date from a reference date. Previously we had the automatism “op_calculate_date.py” of which a new version with new functionality has been created. T...
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Soporte SL created an article,
Group information
Athento allows you to view information about a group. To do this, the first thing to do is to access the users view. Once there, by accessing the groups tab, you can click on a group's information ...
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Soporte SL created an article,
Backward time filters in advanced search for creation date and validation date
Athento allows you to apply filters by a period of time backwards for the creation date and the validation date. The filters that can be applied are: x minutes ago, x hours ago, x days ago, x weeks...
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Soporte SL created an article,
HTTP call monitoring
Athento allows to monitor the HTTP calls of the instance. To monitor the HTTP calls, the “monitor_http_log_analysis” command will be launched every day. From this command a report will be generated...
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Soporte SL created an article,
API Statistics
Athento has a page to view the statistics of the V1 API and the ECM API. This page is available in the global administration console. In this tab we can see the total number of calls, the number...
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Soporte SL created an article,
ElasticSearch Status Monitor
Athento has an Elastic health monitor available. To access it, go to the “health” view, and there select “Elastic health”. This screen displays information about the cluster, indexes and nodes.
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Soporte SL created an article,
Monitor access to old documents
Athento allows to monitor the access to old documents for this there are two settings related to this configuration.RECORD_DOCUMENT_LEGACY_ACCESS = TrueDOCUMENT_LEGACY_ACCESS_MONTHS = 12 Where ‘REC...