Jose Luis de la Rosa
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Activity overview
Latest activity by Jose Luis de la Rosa-
Jose Luis de la Rosa created an article,
Why has the information available in an article been updated?
Athento's product and service documentation can be found in this knowledge base https://athento.zendesk.com/hc/es. Many of these articles define the conditions of service provision and use of the ...
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Jose Luis de la Rosa created an article,
How is the software development cycle for the Athento product?
The following describes the software development cycle that is carried out internally at Athento for the development of the product. A functionality request is received from Canny, consultancy or ...
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Jose Luis de la Rosa created an article,
What response codes does the API return?
The Athento API uses an HTTP REST type interface, therefore, the response types are mainly standard HTTP responses, such as those that can be seen at https://developer.mozilla.org/en-US/docs/Web/HT...
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Jose Luis de la Rosa created an article,
Governance of the document manager
Athento recommends its clients to have a person or team responsible for the governance of the document manager. The document manager governance activities include: Definition and maintenance of th...
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Jose Luis de la Rosa commented,
Official comment Sí, es posible si se crean las operaciones concretas para realizar esa descarga. Si solamente se necesita el envío por correo, se puede usar la operación op_send_by_email
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Jose Luis de la Rosa created a post,
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Jose Luis de la Rosa created an article,
Why should I have to pay for professional services?
Athento aims to offer a self-service product, so that the end customer can make configurations and can adjust them to their business needs. In some cases, it is possible that Athento's team will pe...
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Jose Luis de la Rosa created an article,
How to cancel life cycles?
Athento allows to start parallel lifecycles for a document. The statuses of these lifecycles are shown to the right of the main lifecycle status. To cancel a parallel life cycle, click on the name...
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Jose Luis de la Rosa created an article,
How to have a restricted user for access control only?
Athento allows you to have a user profile that only has access to user and group management, without access to documents or any other administration area. To do this, with a "superuser" user, y...
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Jose Luis de la Rosa created an article,
How is the migration of large amounts of documents to Athento performed?
Athento allows the migration of approximately 100 million documents per day; this figure may vary depending on the type of instance, infrastructure, etc. To perform a migration of this type, the fo...