Configuring the connection to a Gmail mailbox

Athento allows you to configure a mailbox for a space. This article explains how to add the integration with an email.

When you configure the integration, in the integration type, select Gmail.

Authorize the integration

For the integration with Gmail to work, Athento must be given the necessary permissions. Click on the link that appears in the pop-up window.

This link redirects to the integration with Google to request the reading permissions on the mail. The account to be used in the integration must be selected.

By clicking on “Allow”, the process will be completed, and the integration can be enabled in Athento.

Troubleshooting

If you get an error, it may be that the Google keys are not configured correctly. To do this, you need to overwrite the values of SOCIAL_AUTH_GOOGLE_OAUTH2_KEY and SOCIAL_AUTH_GOOGLE_OAUTH2_SECRET with the keys that appear in Google Cloud Console. This must be done in the Athento settings (if you are a cloud customer, you must request it to the support team).

You can see your keys in Google Cloud Console, like this:

In addition, the redirect URI must be configured. To do this, in the Authorized redirect URIs section, the following must be added:

https://{host}/social/complete/google-oauth2/