How to set up notifications in queues?

Athento allows you to send notifications in the work queues or trays. To do this, go to the advanced section of the platform, and in Document queu operations, add a new document queue operation.

The following required fields must be filled in to create the new queue or tray notification:

• Name: Name of the operation to be launched from the tray (must not contain spaces).

• Custom method: file.foperations.op_send_by_email

• Configuration: {"notifications_template": "", "send_to_metadata_user": "", "send_to": "", "send_to_groups": ""} (You must have the notification template and the internal name of the user type field to which the notification will be sent).

Then click on Save changes.

Once the operation has been configured in the tray, go to the advanced administration of the work queue or tray where you want to launch the notification, and on the Qoperations section select the Document queu operations that you have previously created.

You have to move from Available qoperations to Chosen qoperations, using the right arrow

Then save changes.

Note:
The command from the section "Executing tray operations" explained in the following article must be installed.
trays" which is explained in the following article must be installed:
What commands can I configure in Athento?