How to set up notifications in queues?

Athento allows to send notifications associated with queues. To do this, go to the advanced section of the platform, and in Document queue operations, and add a "New document queue operation".

Fill in the following parameters:

• Name: Name of the operation to be launched from the queue (must not contain spaces). Use a name that is easy to recognize in the future.

• Custom method:

file.foperations.op_send_by_email

• Configuration: The notification template is the content of the email the user will receive. It can be plain text or HTML. In this article we explain how to create a notification template. "send_to_metadata_user" is useful when you store the email of the receiver in a field. "send_to" is useful when the receiver is fixed. Use "send_to_groups" when the notification needs to be send to a fix group of users.

{"notifications_template": "", "send_to_metadata_user": "", "send_to": "", "send_to_groups": ""} 

Click on "Save Changes".

Once the operation has been set up in the queue, you can go to the advanced administration of the queue  where you want to launch the notification, and on the Qoperations section select the Document queue operations you have previously created.

You have to move from Available Qoperations to Chosen Qoperations, using the right arrow

Then save changes.

IMPORTANT!
The command from the section "Executing tray operations" explained 
in the following article must be installed:
What commands can I configure in Athento?