jlr
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Recent activity by jlr-
How is the software development cycle for the Athento product?
The following describes the software development cycle that is carried out internally at Athento for the development of the product. A functionality request is received from Canny, consultancy or ...
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Automatic update of instances
As part of the Maintenance and Continuous Improvement Policy, Athento recommends the automatic update of instances. To do so, you must access the advanced administration of the tool and activate th...
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What "red lines" does Athento have regarding contractual conditions?
Athento has a standard contract that fits the service provision and in which the clauses that ensure a good experience for the client have been included. Some clients, however, prefer to provide th...
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How can a dictionary be configured to load data from a web service?
Dictionaries allow data to be loaded from a REST web service. To do this, from the advanced administration, the URL of the service, user and password must be configured. The consumption of the serv...
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What kind of professional services can I hire from Athento?
Athento has a team of professionals with training in information technology and implementation of projects based on its own product. Clients interested in contracting these services can contract ...
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What response codes does the API return?
The Athento API uses an HTTP REST type interface, therefore, the response types are mainly standard HTTP responses, such as those that can be seen at https://developer.mozilla.org/en-US/docs/Web/HT...
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Project Management Methodology
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Governance of the document manager
Athento recommends its clients to have a person or team responsible for the governance of the document manager. The document manager governance activities include: Definition and maintenance of th...
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Advanced administration
Athento offers experienced users access to the advanced administration of the system (administration of the Django framework). Only users with advanced computer skills should have access to this sy...
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Why should I have to pay for professional services?
Athento aims to offer a self-service product, so that the end customer can make configurations and can adjust them to their business needs. In some cases, it is possible that Athento's team will pe...