Soporte-L1
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Activity overview
Latest activity by Soporte-L1-
Soporte L1 created an article,
Geolocation in Athento
To use geolocation in Athento, several configurations are necessary: For each space where you want to use geolocation, you will need to enable the feature flag use_geolocation in the advanced confi...
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Soporte L1 created an article,
How can we compare the configuration of two spaces on import between instances?
Athento allows imports of the configuration of the spaces between instances. It also allows the import of isolated elements such as forms or queues. To make passes between productive and pre-produc...
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Soporte L1 created an article,
How to share the link leading to a computer directly?
In the header of the application you will see the name of the team you are in. If you hover over the team name you will see the option to copy the link to the team. When you click on it, a link wil...
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Soporte L1 created an article,
How to log in without a password?
You can access Athento without having to manually enter your password to log in. In order to activate this functionality you will need: A USB security key, or a mobile device with the ability to s...
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Soporte L1 created an article,
Integration with LastPass
From the administration, you can create a connection to LastPass by entering the username and password of the LastPass account and selecting the computer for which you want this connection to be av...
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Soporte L1 created an article,
How to install the same operation or automation task in several spaces?
In the Administration Console on the "Operations or Automation" tab, select the operations you want to install and click on "Bulk edit". tab, select the operations you want to install and click on ...
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Soporte L1 created an article,
Guide to Writing Product Documentation Articles
Below are the steps to follow for creating product documentation articles for Athento: 1. Adapt the content to the audience.Who is the article you are writing for? If it's a general topic focused ...
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Soporte L1 created an article,
How to avoid users changing their ID number from their user profile?
To control the editing of a user's identification number, access Advanced Administration. In Config Properties, you will find a property called 'can_edit_identification_number' which by default wil...
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Soporte L1 created an article,
Frequently Asked Questions about Security and Athento's API
Below, answers are provided to some frequently asked questions about Information Security and Athento's API: QUESTION: Does Athento provide a user management API that is not JSON or REST?ANSWER: Th...
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Soporte L1 created an article,
Creation of multiple customizable dashboards for teams
Overview Enable custom dashboards in the advanced team administration. Create a first dashboard from the advanced administration. Configure the dashboard from the user interface from the Edit mode...