Soporte-L1
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Recent activity by Soporte-L1-
Quality review on custom operations
This functionality is only available to super users and team administrators. To check the quality of your custom trades, you must access the trade market which is located in the automation tab with...
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How can we compare the configuration of two spaces on import between instances?
Athento allows imports of the configuration of the spaces between instances. It also allows the import of isolated elements such as forms or queues. To make passes between productive and pre-produc...
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Geolocation in Athento
To use geolocation in Athento, several configurations are necessary: For each space where you want to use geolocation, you will need to enable the feature flag use_geolocation in the advanced confi...
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How to share the link leading to a computer directly?
In the header of the application you will see the name of the team you are in. If you hover over the team name you will see the option to copy the link to the team. When you click on it, a link wil...
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Integration with LastPass
From the administration, you can create a connection to LastPass by entering the username and password of the LastPass account and selecting the computer for which you want this connection to be av...
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How to install the same operation or automation task in several spaces?
In the Administration Console on the "Operations or Automation" tab, select the operations you want to install and click on "Bulk edit". tab, select the operations you want to install and click on ...
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How to log in without a password?
You can access Athento without having to manually enter your password to log in. In order to activate this functionality you will need: A USB security key, or a mobile device with the ability to s...
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Creation of multiple customizable dashboards for teams
Overview Enable custom dashboards in the advanced team administration. Create a first dashboard from the advanced administration. Configure the dashboard from the user interface from the Edit mode...
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What document upload mechanisms does Athento offer?
Drag or drop or through a form within the tool: Available to upload one or more documents at the same time. https://soporte.athento.com/hc/en-us/articles/360008039733-Uploading-my-first-document...
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How to format data on a number field?
It is possible to format a number type field to be displayed in a certain way. These options are available in the specific settings for number type fields. The following options are available: ...