Samuel Lopez
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Activity overview
Latest activity by Samuel Lopez-
Samuel Lopez created an article,
Execution of operations on documents in trays
It is possible to configure the execution of operations on the documents displayed in a tray. To do this, assuming that you already have a tray configured, you need to perform the following steps: ...
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Samuel Lopez created an article,
How to install a custom SSL certificate?
If you need a specific domain for your instance, you can configure your SSL certificate with the following steps: Go to advanced administration and add the SSL Cert Config record. Run on the serve...
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Samuel Lopez created an article,
How to configure your own domain to send e-mails from Athento services?
If you need to configure a domain to send emails from Athento services and you do not have an SMTP server, the configuration will be done as follows: Request to soporte@athento.com the inclusion...
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Samuel Lopez created an article,
¿Qué significa el correo «Nuevo acceso a su cuenta»?
In some occasions, Athento will send an email notifying that an access to your account has been detected. This email is generated when the use of a different browser, operating system or IP address...
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Samuel Lopez created an article,
How can I send information from a document to an external web service?
Athento has an operation that allows calls to an external web service. This service will receive a JSON structure with the document's information, including lifecycle status, metadata, etc. This op...
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Samuel Lopez created an article,
How can I configure a button to execute operations on the list of related documents?
Athento allows, in the list of related documents, to add buttons with custom behavior. This is done with the datatable functionality to add buttons. In the case of Athento, the Javascirpt code must...
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Samuel Lopez created an article,
What does the managed instance service consist of?
Athento is a software offered as a service, and the subscription includes user support, but it does not include instance management or governance actions. For those customers who do not have the re...
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Samuel Lopez created an article,
Basic Auth authentication for API user not working
If your API user authentication by Basic Auth does not work, please check: Try resetting the password. If your user is an active directory or Azure directory user, set the password in the Athento ...
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Samuel Lopez created an article,
How to execute an operation programmatically on a document?
If we need to execute an operation from code, it can be done as follows: doc.run_operation(UUID)
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Samuel Lopez created an article,
How to modify the binary of a document programmatically?
From an operation, we can change the binary associated to a document. This is possible by redefining the value of the "file" attribute. Example code when we have the exact path to the new binary ...